Consumers
We believe strongly that the provision of bank services must be carried out both securely and responsibly. Our “Consumers” rubric offers you helpful tips and advice on draft legislation, changes to laws and secure use of bank cards and online-banking services. The information we provide keeps you well-informed and supports you as you manage and organise your finances independently. The modern world is complex, and only well-informed consumers can make sound decisions and protect themselves against fraud. That’s why we advocate for clear, easy to understand consumer protection laws designed to improve financial autonomy.
Our contacts on the subject of consumers
Dirk Stein
Retail and Consumer Protection
Kathleen Altmann
press spokeswoman
Tanja Beller
press spokeswoman
Jörg Buschan
Retail and Consumer Protection
Vivien Rottka
Media Relations
Our newsletter
Our most important news directly by e-mail
Subscribe to our free newsletter, usually in German. The Bankenbrief informs you every day about all relevant economic news. Or receive press releases and other texts from the Banking Association by e-mail.